Training - SALES TECHNIQUES RADIO INTERVIEWS SALES TECHNIQUES RADIO INTERVIEWS – “Small Talk – Big Returns” “Achieving New Heights for Air Niugini” “A well informed employee is the best salesperson a company can have” Hello Everyone, Sales is the only thing that brings in direct revenue. No sales – no income. You can cut costs everyday but you will only reduce the loss. Some costs are also fixed. The world is becoming increasingly more competitive and Customers ever more demanding. We need to be constantly aware and open to their demands. It is a rising bar that has to be jumped over if we want to stay at the top of the game. Selling is the main activity that contributes to earnings – almost everything else is cost! Today's customer is more educated, more sophisticated and more business minded. They know who the competition are and what they offer. The ‘whole salesperson’ of today is required to possess a whole range of skills in order to be effective. We need our sales team to be the natural and whole salespersons that are known for being different and top of class. Good business practice is therefore imperative to keep us at the TOP. So we need to increase our revenue. This is everyone’s responsibility. Therefore I’m making available to Air Niugini, again, some of my video / audio interviews and presentations. I hope they are helpful. This series of 6 Radio Interviews (see “Small Talk – Big Returns”) took place in Singapore last year. Each segment is about 5-6 minutes, so you get 30 minutes of tips and techniques to use. I was a salesman first and moved into training but it has been with me all these years of training. I made 10,000 sales calls and learnt something from each one. Have a listen, absorb and implement. Pass on to those colleagues who don’t have access to the drive. The 6 sections on Sales are as follows: Sales techniques (5.16) Unable to embed resource /multimediafiles/Successful-Sales-Techniques-Part-1.mp3 Value / people and processes (5.00) Unable to embed resource /multimediafiles/Successful-Sales-Techniques-Part-2.mp3 The Whole salesperson (4.24) Unable to embed resource /multimediafiles/Successful-Sales-Techniques-Part-3.mp3 Communication Skills in Sales (4.00) Unable to embed resource /multimediafiles/Successful-Sales-Techniques-Part-4.mp3 Selling Framework / dealing with rejections / objections (4.00) Unable to embed resource /multimediafiles/Successful-Sales-Techniques-Part-5.mp3 Most common mistakes in sales / getting past the decision maker (5.00) Unable to embed resource /multimediafiles/Successful-Sales-Techniques-Part-6.mp3 Behind every sale is a person!